ANIMALS
TIFFANY STYLE
FAQ
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What are AuraVetro lamps made of?
Each AuraVetro lamp is crafted fromgenuine stained glass— the same material used in traditional Tiffany-style art. The individual glass pieces are hand-cut, fitted, and joined using a copper foil technique, then soldered and finished by hand. The base and internal structure are made from durable metal alloy to ensure stability and longevity.
Are AuraVetro lamps truly handcrafted?
Yes, completely. Unlike mass-produced decorative lights, AuraVetro pieces are assembled by hand from start to finish — from cutting and shaping each glass segment to the final soldering and polishing. This process takes skill and time, which is why each piece carries a distinct character you simply cannot find in factory-made items.
What animals and designs are available?
Our catalog includes a wide variety of beloved animals — popular dog breeds (Golden Retriever, French Bulldog, Yorkshire Terrier, Dachshund, Chihuahua, Poodle, Beagle, Pug, and more), cats, turtles, and wildlife pieces. We also carry floral and mushroom-inspired designs. New collections are added regularly — follow us or sign up to be notified first.
What is the light source used inside the lamps?
AuraVetro lamps usewarm LED lightingthat brings out the richness of the stained glass colors while staying cool to the touch and energy-efficient. The warm white tone (around 2700–3000K) is carefully chosen to complement the amber and jewel tones of the glass. An LED bulb is included with your lamp.
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation by email with your DHL tracking number. Using the link in the email, you can track the status of your package online at any time.
How do I initiate a return?
Simply send us an email at contact@scarlettandco.eu with the following information:
- Order number
- Full name
- Items you wish to return
- Brief description of the reason (optional, but helps us improve)
After reviewing your request, we will provide you with the return address and further instructions. Unannounced returns cannot be accepted.
When will I receive my refund?
Once your return has been received and inspected, we will notify you by email. If the refund is approved, the amount will be credited to the original payment method within approximately 10 business days. Please note that it may take additional time for your bank or payment provider to display the refund in your account.
Which payment methods do you accept?
Available payment methods may vary depending on your region. Generally, we offer:
- Credit and debit cards (e.g. Visa, Mastercard)
- Digital wallets (e.g. Shop Pay, Apple Pay, Google Pay — where available)
- Additional local payment methods shown at checkout
All available options will be displayed during the payment process.

































