Datenschutzerklärung

Privacy Policy

Last updated: June 2026

LunaVelle ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or make a purchase at our store.

Information we collect

Name, email address, and phone number
Billing and shipping address
Payment information (processed securely — we do not store card details)
Order history and browsing behaviour on our site
Device information and IP address

How we use your information

To process and fulfil your orders
To communicate with you about your order status
To send promotional emails, if you have opted in
To improve our website and customer experience
To comply with legal obligations

Sharing your information

We do not sell your personal data. We may share your information with trusted third parties solely to operate our store, including payment processors, shipping carriers, and marketing platforms, all bound by confidentiality agreements.

Your rights

You have the right to access, correct, or delete your personal data at any time. To make a request, contact us at contactlunavelle@gmail.com.

Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You may disable cookies in your browser settings, though this may affect some site functionality.

Data retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy or as required by law.

Contact

For any privacy-related questions, please contact us at contactlunavelle@gmail.com.

Free shipping

Tell your customers about your shipping offer.

Customer service

Tell your customers how they can reach you.

Refer a friend

Tell your customers about your promotional offers.

Secure payment

Tel your customers about your payment methods.